Overview:
Accenture Hiring Freshers for Application Tech Support Practitioner. Candidates with Bachelor’s/ Master’s Degree from a reputed institute are eligible for these roles. More information and requirements is given below.
| Company Name | Accenture |
| Job Role | Application Tech Support Practitioner |
| Location | Bengaluru |
| Batch | Recent Batches |
| Salary (as per Ambitionbox or Glassdoor) | 3.4 – 7* LPA |
| Qualification | Graduation |
| Experience | 0 – 2 Years |
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Key Responsibilities:
- Provide service desk voice support to clients in Japanese language, ensuring timely resolution of client issues.
- Manage service desk operations, including incident management, problem management, and change management.
- Collaborate with cross-functional teams to ensure seamless service delivery to clients.
- Maintain accurate records of service desk activities and ensure compliance with service level agreements (SLAs).
- Identify opportunities for service improvement and implement best practices to enhance service quality.
Eligibiilty Criteria:
- Graduate
- The candidate should have a minimum of 0-2 years of experience in service desk management.
- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering high-quality service desk support.
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Required Skills:
Service Desk Voice Support, Japanese.
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Preferred Skills:
- Knowledge of ITIL framework.
- Strong understanding of service desk management principles and practices.
- Experience in incident management, problem management, and change management. Excellent communication skills in Japanese and English.
- Ability to work in a fast-paced environment and manage multiple priorities.
About the Company:
Accenture plc is a US multinational professional services company headquartered in Dublin for tax reasons, specializing in information technology services and consulting. A Fortune Global 500 company.
How To Apply:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
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