Overview:
Amazon Hiring Freshers for Catalog Specialist I. Candidates with Bachelor’s Degree from a reputed institute are eligible for these roles. More information and requirements is given below.
| Company Name | Amazon |
| Job Role | Catalog Specialist I |
| Location | Bangalore |
| Batch | Any Batch |
| Salary (as per Ambitionbox or Glassdoor) | 4 – 5* LPA |
| Qualification | Bachelor’s Degree |
| Experience | Freshers/ Experienced |
| Get Direct Job Links Here | Click Here |
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Key Responsibilities:
Under general supervision, follow pre-defined processes, guidelines, and SOPs to perform tasks with high levels of accuracy and productivity
Tasks including interacting and coordinating with customers, gathering and presenting customer feedback and ensuring Amazon remains competitive, wide selection and good product information and solving challenging operational goals. Also include maintaining records of work, tracking business workflow, escalating deviations.
- Report audit results and communicate them to others within the organization.
- Analyze data and identify new trends/patterns.
- Identify generic patterns in cx escalations and translate them into guidelines and SOPs to improve the overall escalation process.
- Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
- Should be open to working on Saturday & Sunday, with any other 2 days of the week as off.
Basic Qualifications:
- Bachelor’s degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
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Preferred Qualifications:
- Proficiency in managing brand metrics and ability to solve customer and brand issues.
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About the Company:
Amazon is a global technology company primarily known for its e-commerce platform, which has revolutionized the way we shop. The company was founded by Jeff Bezos in 1994 and started as an online bookstore but quickly expanded to a virtually limitless product selection. Amazon aims to be “Earth’s most customer-centric company,” where people can find and discover anything they want to buy online.
How To Apply:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
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