Overview:
BCG Hiring For IT Service Associate. Candidates with Any Graduate from a reputed institute are eligible for these roles. More information and requirements is given below.
| Company Name | BCG |
| Job Role | IT Service Associate |
| Location | New Delhi, India |
| Batch | 2024,2023,2022,2021,2020 |
| Salary (as per Ambitionbox or Glassdoor) | 7-9* LPA |
| Qualification | Any Graduate |
| Experience | Freshers/Experinced |
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Key Responsibilities:
- Providing on-site technology support in both home and office environments, over a variety of platforms and devices (e.g. PC, Mac, iOS, Android, etc.)
- Utilizing your knowledge of Microsoft operating systems and Active Directory to provide 1st/2nd line IT support to our users
- Troubleshooting and logging any technical issues received via phone call or ticket in the IT Service Management tool Service Now
- Assisting with the documentation of critical and routine technical procedures as well as end user literature
- Troubleshoot video conference and telecommunications systems and support key users if required
- Assist in preparing and deploying laptops for staff, including all required user profile configuration and data migration
- Assist with hardware asset tracking and inventory management
- Assist on projects in an operational capacity for both global and local initiatives
Eligibiilty Criteria:
- Any Graduate
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Preferred Skills:
- Focus on excellent customer service and the needs of the BCG user community through clear and precise communication (written and verbal), time-management and collaboration skills
- Self-starting attitude and resourcefulness to identify, analyse and solve problems that may arise
- Professionalism to be able to respect all BCG information as personal and confidential
- Ability to work independently as well as in a team environment displaying consideration and respect for others
- Able to exercise sound judgment and initiative while demonstrating competence and character that inspires trust
- Appetite for continuous learning to further IT knowledge and career development
- Meticulous attention to detail and ability to meet deadlines while displaying tact and patience in stressful situations
- Ability to follow established procedures/standards
- Clear communication style and ability to communicate with technical and non-technical stakeholders both orally and written in excellent English
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About the Company:
BCG’s information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.
How To Apply:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
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