eBay is Hiring for Risk Operations Agent | Work From Home – Apply Now

Overview:

eBay is Hiring for Risk Operations Agent | Work From Home. Candidates with Any Graduate from a reputed institute are eligible for these roles. More information and requirements is given below.

Company NameeBay
Job RoleRisk Operations Agent
LocationWork From Home
BatchRecent Batches
Salary (as per Ambitionbox or Glassdoor)6.8* LPA
QualificationAny Graduate
ExperienceFreshers/ Experienced
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Key Responsibilities:

  • Conduct in depth case reviews to promote safe and compliant trading on the site.
  • Use filters, member reports and account reviews to make informed decisions on each case.
  • Identify trends and provide feedback to your leadership.
  • Provide feedback on filter performance to LVIS and other support teams.
  • Handle appeals through multiple channels for actions taken across assigned work types.
  • Handle escalations as needed per request of leadership.
  • Respond to appeals or manage customer inquiries through email channels.
  • Conduct outbound phone calls or otherwise reach out to the customer as part of your case review.
  • Coach customers on how to be more successful on the site through phone or email channels.
  • Educate customers on the regulatory requirements behind the actions of the company.

Eligibiilty Criteria:

  • Candidates with any graduation is eligible for this role.

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Bachelor’s Degree B.Com
Master’s Degree MBA

Preferred Skills:

  • Responsible to make sure work is completed within Service Level and actively drive improvement.
  • Able to gather data using internal and external tools then interpret to assess risk.
  • Available to adjust schedule hours based on business needs.
  • Business minded. You can see trends, opportunities and can multi-task.
  • Great at managing your time.
  • Excellent at communication – both verbal and written.
  • Great at problem solving.
  • Courteous and professional in your engagement with customers, co-workers and Business Units.
  • Proactive and suggest workflow enhancements.
  • Assigned to projects and initiatives as they arise.
  • Able to make discretionary decisions based on research and established guidelines. You know when to make the call yourself or bring others into your decision making.
  • Comfortable working escalations based on your knowledge and proficiency.
  • Dependable – you have an established sense of urgency and follow through.
  • Adaptable and work under general supervision with the ability to stay self-motivated.
  • Comfortable working directly with management and leaders inside and outside of

About the Company:

eBay Inc. is an American multinational e-commerce company based in San Jose, California, that brokers customer-to-customer and retail sales through online marketplaces in 190 markets worldwide.

How To Apply:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, login and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

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