Overview:
Genpact Hiring Freshers for Process Associate. Candidates with Any Graduate from a reputed institute are eligible for these roles. More information and requirements are given below.
Company Name | Genpact |
Job Role | Process Associate |
Location | Hyderabad |
Batch | Recent Batches |
Salary (as per Ambitionbox or Glassdoor) | 5* LPA |
Qualification | Any Graduate |
Experience | Freshers/Experience |
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Key Responsibilities:
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
- This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
Eligibiilty Criteria:
- Any Graduate (PG an added advantage)
- Freshers are eligible
- Fluent in English Language
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Preferred Skills:
- Effective probing skills and analyzing / understanding skills
- Problem-solving skills with customer-centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
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About the Company:
Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
How To Apply:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
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