Job Overview:
Newfold Digital Hiring Freshers for Analyst Role. Candidates with Bachelor’s/ Master’s Degree from a reputed institute are eligible for these roles. More information regarding this off campus drive is given below.
| Company Name | Newfold Digital |
| Job Role | Analyst – Fraud Operations |
| Location | Mumbai |
| Batch | 2020 to 2024 |
| Salary (as per Ambitionbox or Glassdoor) | 7* LPA |
| Qualification | Bachelor’s/ Master’s Degree |
| Experience | Freshers/Experinced |
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Key Responsibilities:
- Quickly process new account signups using various tools, both internal and 3rd party, with the goal of determining if they are legitimate and preventing the approval of fraudulent purchases.
- Proactively work with accounts to recognize fraudulent activity and communicate fraud trends to the fraud team and management.
- Accurately communicate and assist customers with verifying their account as needed, offering a great customer service to all customers.
- Complete daily and miscellaneous assigned tasks which may involve, but is not limited to, fraud activity investigation outside of the normal workflow or processing reports using Microsoft Excel and other tools.
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Eligibiilty Criteria:
Candidates with Bachelors/Masters Degree can apply.
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Preferred Skills:
- Previous experience with screening customers for payment fraud in retail or eCommerce platform(s).
- Strong attention to detail and ability to make sound judgements while navigating gray areas.
- Self-starter with a keen sense of time management and ability to multitask effectively.
- Proactive at resolving issues in an unbiased, professional manner, with the ability to work both independently and collaboratively.
- Strong communication and customer service skills (both written and verbal), with the ability to empathize with clients and coworkers.
- Proficiency in Microsoft Office.
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About the Company:
Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: BlueHost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com, and many others. We help customers of all sized build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with customers to serve their online presence needs.
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How To Apply:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
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