Job Overview:
PhonePe Hiring Freshers for Customer Experience Specialist. Candidates with a Bachelor’s/Graduate Degree from a reputed institute are eligible for these roles. More information regarding this off campus drive is given below.
| Company Name | PhonePe |
| Job Role | Customer Experience Specialist |
| Location | Bangalore |
| Batch | Recent Batches |
| Salary (as per Ambitionbox or Glassdoor) | 4.7* LPA |
| Qualification | Any Graduate |
| Experience | 0-2 Years |
| For More Off-Campus Drive Jobs | Click Here |
Check out these Experienced Job Openings >>> Click Here
Key Responsibilities:
- Act with integrity & think customer-first in every interaction
- Handle basic PhonePe account and transaction related queries
- Ability to flex between phone & data channels
- Follow specified process guidelines to bring about resolution
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Escalate appropriately taking support from relevant teams to resolve customer issues
- Recommend process improvements
- Engage & Educate customers so they’re able to leverage PhonePe to the fullest
| Search Jobs by Qualifications:
Eligibiilty Criteria:
Candidates with Graduation (10+2+3) is Mandatory and must have 0 – 2 years of work experience in a customer-facing role
| Search Jobs by Qualifications:
Internship for Freshers – Click Here
Jobs for MBA Freshers – Click Here
Required Skills:
- Have excellent written and verbal communications
- Have good learnability
- Be an active listener and deal well with objection
- Have strong customer orientation and ability to adapt/respond to different scenarios
- Be a team player, flexible and open to feedback
- Ability to multitask, prioritise, and manage time effectively
- Should be able to speak in English and Hindi
- Multilingual skills (spoken + written) in South Indian languages are preferred
Job in Banglore for Freshers >>> Click Here
About the Company:
PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India’s first localized App Store.
Jobs in Hyderabad for Freshers >>> Click Here
How To Apply:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
More IT jobs for freshers >>> Click Here
Apply Links:
Apply Link – Click Here
Join Our Telegram Channel – Click Here
Join Our Whatsapp Channel – Click Here
Follow us on Instagram – Click Here
| Search Jobs for Freshers by Locations:
