Overview:
S&P Global Hiring for Finance Transaction Processing Apprentice. Candidates with Bachelor’s/ Master’s Degrees from a reputed institute are eligible for these roles. More information and requirements is given below.
| Company Name | S&P Global |
| Job Role | Finance Transaction Processing Apprentice |
| Location | Hyderabad, India (Hybrid Model) |
| Batch | Recent Batches |
| Salary (as per Ambitionbox or Glassdoor) | 6.6* LPA |
| Qualification | Bachelors / Masters Degree |
| Experience | Freshers |
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Key Responsibilities:
Client Financial Relations/Collections
- Participation in the collection of all outstanding receivables which includes making collection calls and other communications with clients
- Enforcing Policies and procedures related to collection activities and payment processing
- Providing timely customer service for items such as customer refunds, payment forms, payment discrepancies, and tax forms
- Monitoring and maintaining accounts within assigned territory which include performance of reconciliations and adjustments.
- Working with other business teams including Sales, Order Management and Client Services to solve customer issues impacting payment
- Noting and reporting customer status through account reviews, account notes and meetings with various business stakeholders
- Assisting in the maintenance of customer contact information
- Training new Apprentices Sharing knowledge and understanding of processes and procedures
- Performing other related tasks as required
Order Management/Billing
- Responsible for processing Quotes submitted by the Commercial organization and ensuring they follow business partner operational guidelines.
- Complete an accurate and thorough review of Standard Quotes daily in our CRM (Customer Relationship Management) Systems “Salesforce” to provide an accurate invoice to clients for prompt payment
- Gain understanding of core billing systems (Zuora, Oracle Cloud (Fusion), SAP, Salesforce CPQ) and tools utilized in Business Services
- Notify management of trends within OM Review that have a negative impact to SLA (Service Level Agreement) or to our subscribers (Document and provide prompt/actionable resolution)
- Fulfill all audit requirements set forth by management.
- Performing other related tasks as required.
Eligibiilty Criteria:
- Bachelor’s / Masters Degree
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Preferred Skills:
- Experience in Customer Service, Collections, or Billing roles is a plus but not required
- Candidates must have strong verbal and written English communication skills.
- Candidates will be required to perform in team and individual settings and will be working with global business partners
- Excellent problem-solving skills, attention to detail, goal oriented and high initiative attributes are competencies for success in this role
- A commitment to excellent customer service
- Basic knowledge of MS Office Suite products including Excel is a plus
- Must be amenable to working a hybrid schedule with a minimum of two days each week in an office setting
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About the Company:
S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.
How To Apply:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
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