Overview:
Wipro Hiring Fresher for System Engineer Role. Candidates with Bachelor’s/ Master’s Degree from a reputed institute are eligible for these roles. More information and requirements is given below.
| Company Name | Wipro |
| Job Role | System Engineer |
| Location | Chennai, Pune, Mumbai |
| Batch | Any Batch |
| Salary (as per Ambitionbox or Glassdoor) | 4.5* LPA |
| Qualification | BE/B.Tech/ME/M.Tech/MCA |
| Experience | Freshers |
| Get Direct Job Links Here | Click Here |
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Job Description:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails in timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Eligibiilty Criteria:
- Candidates having a degree in BE/B.Tech/ME/M.Tech/MCA are eligible.
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About the Company:
Wipro Limited is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies.
How To Apply:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
Apply Links:
Apply Link – Click Here(Chennai), Click Here(Mumbai), Click Here(Pune)
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